What should I do with duplicate student accounts?

If more than one account has been created for a student you will notice duplicate accounts. Duplicate accounts can be confusing, particularly if you are using subscription features or playing in a contest. 

For this reason, it's best to remove the duplicate account. 

 

To search for duplicate accounts:

  1. Select Settings at the top
  2. Click on MANAGE in the Manage students box
  3. Use the search bar on the left to search for a student
  4. If more than one account appears for the same student there is a duplicate account
  5. You can then drag and drop the duplicate account into the Removed students folder
     

If you remove students accidentally you can recover their accounts by dragging them out of the removed student section on your roster. 

 

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