Removing students and deleting classes

On this page you will find guides on how you can remove students from your class or school, and how to delete a class. If you have accidentally removed a student you can find out what to do here too. 

 

 

 

 

How to remove students from your class but keep them in the school

If you have students who you need to remove from your class but they are still part of the school you can follow this guide.

Step 1: Click on 'Settings' Annotation_2020-06-29_145916a.png
Step 2: Click on 'MANAGE' in the Manage students box. Annotation_2020-06-29_145959a.png
Step 3: *Optional* If you would like to remove a student who is not assigned to your own class, use the ‘Class filter’ on the top left. Simply untick ‘Only my students’ to display all classes linked to the school account. Annotation_2020-06-29_154520a.png
Step 4: Locate the class and click on the blue arrow next to the class name to reveal the names of all the students in that class. Annotation_2020-07-02_160008.png
Step 5: Click on 'Select multiple students'

Step 6: Click on the names of all the students you would like to move. 

(If you would like to select all click on 'Select all').

The students who will be move are highlighted.

Annotation_2020-07-03_140146a.png

Step 7: You can now drag and drop their accounts into the folder 'Students without a class'.

Students in this folder are still part of the school and their new teacher will be able to add them to their class. 

Note: If you click on 'Remove from school' this will remove the accounts from the school.

Annotation_2020-07-03_151307a.png
Step 8: Click 'Done' 

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How to remove students from your school

If you need to remove students from your school account you can follow this guide.

Step 1: Click on 'Settings' Annotation_2020-06-29_145916a.png
Step 2: Click on 'MANAGE' in the Manage students box. Annotation_2020-06-29_145959a.png
Step 3: *Optional* If you would like to remove a student who is not assigned to your own class, use the ‘Class filter’ on the top left. Simply untick ‘Only my students’ to display all classes linked to the school account. Annotation_2020-06-29_154520a.png
Step 4: Locate the class and click on the blue arrow next to the class name to reveal the names of all the students in that class. Annotation_2020-07-02_160008.png
Step 5: Click on 'Select multiple students'

Step 6: Click on the names of all the students you would like to move. 

(If you would like to select all click on 'Select all').

The students who will be move are highlighted.

Annotation_2020-07-10_160825.png

 

 

Step 7: Click on 'Remove from school'.

The student's accounts will now be moved to the folder 'Student no longer in my school'.

Step 8: Click 'Done' 

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How to delete a class

Before you can delete a class you would first need to remove the students. 

If the students are still part of the school you can follow the guide 'How to remove students from your class but keep them in the school'

If the students are no longer part of the school you can follow the steps in the guide 'How to remove students from your school'

Once the students have been removed from the class you can:

Step 1: Click on 'Settings' Annotation_2020-06-29_145916a.png
Step 2: Click on 'MANAGE' in the Manage students box. Annotation_2020-06-29_145959a.png
Step 3: *Optional* If you would like to remove a class not assigned to you, use the ‘Class filter’ on the top left. Simply untick ‘Only my students’ to display all classes linked to the school account. Annotation_2020-06-29_154520a.png

Step 4: If the class is empty of students you will see a 'rubbish bin'/'trash bin' next to the class name.

Click on the 'rubbish bin'/'trash bin' icon to delete the class.

Annotation_2020-07-03_151307b.png
Step 5: Click 'Done' to return to your dashboard.

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What to do if you accidentally removed a student

Don't worry if you or another teacher have accidentally removed a student don't worry, you can add them back to their class.

Step 1: Click 'Settings' at the top Annotation_2020-06-29_145916a.png
Step 2: Click MANAGE in the Manage students box Annotation_2020-06-29_145959a.png
Step 3: At the bottom of your list of classes there is a folder called Students no longer in my school  - click the triangle to show the list of students who have been removed Annotation_2020-07-10_161718.png
Step 4:  If you need to choose more than one student, then click 'Select all' under one of the main classes Annotation_2020-07-10_161814.png
Step 5: Click on the removed student and drag them back into their class

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Common Questions

What will happen to the removed students?

Students placed in the 'Students no longer in my school' folder will remain there for 6 months. After that their accounts will be deleted. We do this to allow the students to either move their accounts to their new school or have their parents create a family account and add their child to the family.

 

 

I do not want to wait 6 months can I delete all the students in the 'Students no longer in my school' now?

Yes, if you like we can delete the accounts for you. Please email support@sumdog.com if you would like us to do this.

Students accounts which are also linked to a family will not be deleted in this process.

Do note that once an account has been deleted we are not able to reactivate it.

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Any questions? Email Support@sumdog.com

 

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